WORKING TIME MANAGEMENT AS A METHOD OF IMPROVING THE EFFICIENCY OF SERVICE WORKERS

L.V. Shytikova; S.V. Voitenko; O.V. Korotunova

L.V. Shytikova ”Zaporizhzhia Polytechnic” National University
S.V. Voitenko ”Zaporizhzhia Polytechnic” National University
O.V. Korotunova ”Zaporizhzhia Polytechnic” National University

Keywords: management, sphere of services, working time, efficiency, rational use, loss of working time

Abstract

The article is devoted to the topical problem of effective management of labor resources of enterprises in the service sector, the study of theoretical approaches to determining the main indicators for assessing the state of use of productive labor. The paper proves that the basis for improving the efficiency and development of the economy is the productive work of staff. The article considers the economic foundations of the "working time" category as a scientific problem and its impact on improving the efficiency of service workers. Particular attention is paid to the analytical review of the working time use. A methodical approach is proposed for determining the uniformity coefficient; the analysis of dynamics of the working time use at the enterprises of services sector is carried out. It is offered to improve the conditions for achieving high labor exclude the impact of instability of indicators of efficient use of labor resources on the deterioration of other economic indicators of economic activity; actively use constant monitoring of influencing factors, as well as the creation and implementation of a set of measures to address the problem. It was found that a well-organized personnel management system creates the basic settings for operational management of human resources, solves the problem of survival of the enterprise, contributes to its economic stability and development.

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