ANALYSIS OF THE SEGMENTATION OF THE MARKET OF TOURIST SERVICES OF UKRAINE

  • T.V. But ”Zaporizhzhia Polytechnic” National University
  • A.R. Drobaha ”Zaporizhzhia Polytechnic” National University
  • K.G. Shuvakina ”Zaporizhzhia Polytechnic” National University
Keywords: market of tourist services, tourism, tour operator, travel agent, medical and health tourism, business tourism

Abstract

The article analyzes the dynamics of segmentation of the market of tourist services of Ukraine. During the years of independence, Ukraine has not formed a clear policy of informing the world community about its achievements, historical heritage, culture, and social reforms. Therefore, ordinary citizens abroad have an idea of Ukraine due to the assessments of statesmen and international organizations and mostly due to publications in foreign media, which are mostly negative, as they are devoted to high-profile or scandalous events and hostilities in eastern Ukraine. But for most foreigners who visited Ukraine, the impressions of our country were better than the image formed by their own media at home. As for the consequences of the COVID-19 pandemic in the field of tourism, Ukraine is in a relatively better situation than most countries, as the share of domestic and outbound tourism is much higher than the inflow. Potential negative consequences in 2020 (compared to the same period in 2019) – a reduction in international tourist arrivals from 850 million to 1.1 billion people, the amount of unearned export earnings from tourism – from 910 billion to 1.2 trillion US dollars, from 100 up to 120 million lost jobs in the tourism industry. The most popular travel movement of tourists for various reasons is determined: the official purpose of the trip, recreation, medical purpose. Kyiv, Odesa, Dnipropetrovsk, Sumy, and Lviv regions are recognized as business centers in the development of the tourism industry. For the purpose of recreation, the five leaders are Kyiv, Lviv, Dnipropetrovsk, Odessa, Ivano-Frankivsk regions. Kyiv, Lviv, Zaporizhia, Kharkiv and Dnipropetrovsk regions have been identified as leaders in medical and health tourism. The main forecast economic indicators as a consequence of COVID-19 in the field of tourism in the world and Ukraine are analyzed. Ukraine's GDP is projected to fall to 7.7%, with unemployment reaching 10%. The reduction of the inflation rate in 2020 has been determined both in Ukraine and all over the world, but it is impossible to fully compensate for the negative consequences caused in 2020. The situation in Ukraine was assessed by three main rating agencies: Standard and Poor’s and Fitch ranked Ukraine in category B (high speculative level). According to Moody’s, Ukraine's credit rating is Caa1 (significant risk). However, on April 23, 2020, Fitch changed the previous rating, lowering it to B from BB (speculative level) with a forecast of "stable". Priority measures to respond to the COVID-19 crisis and maximize Ukraine's tourism economy are proposed: support for domestic air and rail transport and ticket prices with possible subventions; support of domestic tourism through the introduction of tourist vouchers and credit lines for this type of tourism; further deferral of tax liabilities for accommodation and catering facilities for VAT and income tax; continuous optimization and updating of work instructions for the tourism sector for the pandemic period.

References

Звіт «Пандемія COVID-19 та її наслідки у сфері туризму в Україні» // Аналітично-дослідницька організація Hotel&DestinationConsulting. – 2020. – 28 с. [Електронний ресурс]. – Режим доступу: http://www.ntoukraine.org/assets/files/EBRD-COVID19-Report-UKR.pdf.

Любіцева О.О. Ринок туристичних послуг (геопросторові аспекти) / О.О. Любіцева. – К.: Альтерпрес, 2002. – 436 с.

Мальська М.П. Основи туристичного бізнесу: навчальний посібник / М.П. Мальська, В.В. Худо, В.І. Цибух. – Київ: Центр навчальної літератури, 2004. – 272 с.

Ковальчук С.В. Поняття туристичного ринку та особливості його функціонування / С.В. Ковальчук, В.В. Миколишина // Вісник Хмельницького національного університету. – Серія: Економічні науки.– 2011. – № 6. – T. 4. – С. 60–65.

Погуда Н.В. Сучасний стан туритичного ринку України: оцінка та перспективи розвитку [Електронний ресурс] / Н.В. Погуда, О.Г. Розметова // Електронне наукове фахове видання «Ефективнa економіка». – Мукачево: Мукачівський дер¬жавний університет, 2018. Вип. 11. – 14 с. – Режим доступу: http://www.economy.nayka.com.ua/pdf/10_2018/59.pdf.

Бут Т.В. Ринок туристичних послуг України: Навчальний посібник для студентів вищих навчальних закладів / Т.В. Бут, В.М. Зайцева, Т.В. Пуліна. – Запоріжжя: ТОВ РВА «Просвіта», 2019. – 292 с.

Кількість українців у світі і їх розміщення [Електронний ресурс]. – Режим доступу: http://geoknigi.com/view_stat. php?id=27.

Державна служба статистики України [Електронний ресурс]. – Режим доступу: http://www.ukrstat.gov.ua.

Кількість українців у світі і їх розміщення [Електронний ресурс]. – Режим доступу до сайту: http://geoknigi.com/view_ stat.php?id=27.

Державна служба статистики України [Електронний ресурс]. – Режим доступу: http://www.ukrstat.gov.ua.

Zvit «Pandemiia COVID-19 ta yii naslidky u sferi turyzmu v Ukraini» // Analitychno-doslidnytska orhanizatsiia Hotel & Desti-nationConsulting. – 2020. – 28 p. [Elektronnyi resurs]. – Rezhym dostupu: http://www.ntoukraine.org/assets/files/EBRD-COVID19- Report-UKR.pdf. (in Ukrainian)

Liubitseva O.O. Rynok turystychnykh posluh (heoprostorovi aspekty) / O.O. Liubitseva. – K.: Alterpres, 2002. – 436 p. (in Ukrainian)

Malska M.P. Osnovy turystychnoho biznesu: navchalnyi posibnyk / M.P. Malska, V.V. Khudo, V.I. Tsybukh. – Kyiv: Tsentr navchalnoi literatury, 2004. – 272 p. (in Ukrainian)

Kovalchuk S.V. Poniattia turystychnoho rynku ta osoblyvosti yoho funktsionuvannia / S.V. Kovalchuk, V.V. Mykolyshyna // Visnyk Khmelnytskoho natsionalnoho universytetu. – Seriia: Ekonomichni nauky. – 2011. – № 6. – T. 4. – P. 60–65. (in Ukrainian)

Pohuda N.V. Suchasnyi stan turytychnoho rynku Ukrainy: otsinka ta perspektyvy rozvytku [Elektronnyi resurs] / N.V. Pohuda, O.H. Rozmetova // Elektronne naukove fakhove vydannia «Efektyvna ekonomika». – Mukachevo: Mukachivskyi derzhavnyi uni¬versytet, 2018. – Vyp. 11, p. 14 [Elektronnyi resurs]. – Rezhym dostupu: http://www.economy.nayka.com.ua/pdf/10_2018/59.pdf. (in Ukrainian)

But, T.V. Rynok turystychnykh posluh Ukrainy: Navchalnyi posibnyk dlia studentiv vyshchykh navchalnykh zakladiv / T.V. But, V.M. Zaitseva, T.V. Pulina. – Zaporizhzhia: TOV RVA «Prosvita», 2019. – 292 p. (in Ukrainian)

Kilkist ukraintsiv u sviti i yikh rozmishchennia [Elektronnyi resurs]. – Rezhym dostupu^ http://geoknigi.com/view_stat. php?id=27. (in Ukrainian)

Derzhavna sluzhba statystyky Ukrainy [Elektronnyi resurs]. – Rezhym dostupu: http://www.ukrstat.gov.ua. (in Ukrainian)

Kilkist ukraintsiv u sviti i yikh rozmishchennia [Elektronnyi resurs]. – Rezhym dostupu: http://geoknigi.com/view_stat. php?id=27. (in Ukrainian)

Derzhavna sluzhba statystyky Ukrainy [Elektronnyi resurs]. – Rezhym dostupu: http://www.ukrstat.gov.ua. (in Ukrainian)

Published
2021-01-28
How to Cite
But, T., Drobaha, A., & Shuvakina, K. (2021). ANALYSIS OF THE SEGMENTATION OF THE MARKET OF TOURIST SERVICES OF UKRAINE. Change Management and Innovation, (1), 7-12. Retrieved from https://cmi.politehnica.zp.ua/index.php/journal/article/view/4