AN EFFECTIVE MANAGEMENT PRACTICE: PUBLIC NOTE-TAKING IN VIRTUAL TEAM COLLABORATION
Abstract
The study investigates public note-taking as a managerial tool to improve the efficiency and effectiveness of online meetings in the IT industry, addressing common challenges such as process inefficiencies, role ambiguity, and fragmented decision-making. The article applies a theoretical analysis of public note-taking within management communication systems and knowledge management practices. It examines the competencies required for effective implementation, including real-time information synthesis, communication fluency, multitasking, and facilitation skills. Findings show that public note-taking enhances communication clarity, supports managerial control, and improves decision traceability and stakeholder engagement. It also contributes to better task execution, promotes accountability, and strengthens team performance management in online environments. Institutionalizing public note-taking fosters agile responsiveness and continuous improvement in IT teams. The study recommends further exploration of AI-powered note-taking tools and potential applications across various sectors to enhance managerial effectiveness.
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